If someone’s reluctant to play by these rules below when you’re negotiating, walk away. And please, always report suspicious behaviour.
Meet face to face and tell others when and where you’re going
meet in daylight if you can. Choose somewhere busy, like your local coffee shop. If you need to meet at a house, always have a friend with you.
Never send payment for items you haven’t seen
The safest way to buy is to see and check what you’re getting before you pay for it.
If an ad or reply sounds too good to be true, it probably is
Everyone likes a bargain, but do your research and know the fair market value for the item. Ask lots of questions and request paperwork, certificates and receipts. Search your seller’s number or business online to check if they have any history or reviews.
Beware of fake Dilaal emails
We’ll never ask you for login, password, bank or credit card details over email or text. If anyone does, report it. Also, visit and check websites directly, never through a link you’ve been sent.
Don’t carry large sums of money when meeting up
If you want to buy an item, agree a price in advance and only take that amount.
Avoid shipping when possible
But if face-to-face really isn’t possible, stick to the following rules:
– Agree any postage costs when you agree the price
– If you’re the buyer, you shouldn’t have to pay unexpected fees for brokerage or import duties
– Confirm when you’re received the item, and expect the seller to confirm payment
Don’t use Paysafe, Ukash or Western Union for Dilaal trades
Certain payment methods give you a level of protection. But these don’t. Be suspicious of a seller who asks you to switch payment method (usually from a safer one like PayPal), claiming they have account issues.